Frequently Asked Questions About Assistemia

What tools are available on this platform?

Our platform currently offers eleven live tools, and more are in development:

  • Article Finder: Uses AI semantic search across our academic database to find relevant peer-reviewed studies.
  • Topic Finder: Identifies research gaps and future directions based on academic articles rather than generic AI answers.
  • Literature Organizer: Clusters your uploaded articles by topic and produces summaries for your literature review.
  • Theory Finder: Suggests relevant theories and frameworks based on your uploaded work or research description.
  • Abstract Recommender: Generates a structured abstract and keywords for your manuscript.
  • Patent Finder: Searches patent databases and lets you export detailed results.
  • Reference Converter: Converts in-text citations and reference lists across an entire Word manuscript.
  • Reference Checker: Checks references one by one for errors and inconsistencies.
  • Dataset Finder: Discovers datasets from major public research repositories.
  • Proofreader: Proofreads your manuscript with tracked changes at your chosen level of intervention.
  • General AI Assistant: Premium-only chat with PDFs, analyse images, search the web and ask research questions. The tutorial assistant on Docs stays available on the Free plan, with 10 sessions and 20 messages each.

Conference Finder, Journal Finder and Synthetic Data Generator are coming soon. You can see the full list on our tools page.

What formats are supported for file uploads?

Most tools accept PDF and Word (.docx) files, with a 20 MB limit per file. The Reference Converter works with Word documents only, the Proofreader also accepts LaTeX (.tex) files, and the General AI Assistant additionally accepts images (PNG, JPG, WebP). We plan to support more formats in future updates.

How long does the analysis process take?

It depends on the tool and the size of your files. Search-based tools usually finish within a few minutes, while full-document tools such as the Reference Converter, Reference Checker and Literature Organizer can take considerably longer for long manuscripts. Processing continues on our servers, so you can close the tab and come back later - progress is shown in the sidebar and results are saved to your history.

Is my data secure on this platform?

Yes. Your documents and results are stored securely in EU/UK data centres, encrypted in transit and at rest, and are used only to provide the service to you. We keep them for up to two years so that you can return to your search history, after which they are deleted automatically. Our AI providers process your content on a zero-retention basis and do not use it to train their models. You can delete any individual search at any time, or delete your account to remove everything. See our Privacy Policy for full details.

Can I save my searches and come back to them later?

Yes. Your runs are saved automatically to your history, so you can reopen the results later without re-running the tool. You can also delete any individual search from your history whenever you like.

Is this platform free to use?

You can start for free. The free plan gives you a limited number of runs per tool each month and smaller upload limits, while our Premium plan removes those limits and unlocks every tool, with monthly and yearly billing options. You can compare the plans and current prices here.

Can I collaborate with other researchers on this platform?

Currently, it's designed for individual use. You can download and share results. Collaboration features are planned.

What should I do if I encounter issues or need help?

Contact us at info@assistemia.com. Tutorials and a resource center are also available.

Can I cancel my subscription at any time?

Yes, you can cancel anytime. You'll retain access until the billing cycle ends. No further charges will apply.

Is the payment process secure?

Yes, we use Stripe for secure transactions. Your credit card data is never stored on our servers.

Is the platform hosted on a secure server?

Yes. We are a UK-based company and your account data, documents and results are stored in EU/UK data centres on secure infrastructure, encrypted in transit (TLS 1.2+) and at rest (AES-256), following industry-standard security practices and UK GDPR requirements.

Does the platform support non-English research articles?

Currently, English documents are best supported. Multilingual support is planned for future updates.

How is AI used on this platform?

We use NLP, topic modeling, LLMs, prompt engineering, and RAG to analyze content. Techniques are applied to minimize hallucination and improve consistency.

Do I retain ownership of the content I upload and the results I receive?

Yes, you retain full ownership. We do not claim or reuse your data.

Still have questions? We're here to help!

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