Last updated: April 25, 2025
Welcome to Assistemia LTD ("Assistemia," "we," "us," or "our"). We operate the website located at assistemia.com (the "Site") and offer AI-powered academic solutions ("Services") to help researchers find, summarize, organize, and analyze academic literature, as well as discover new research topics. These Terms of Service ("Agreement") govern your access to and use of the Site and the Services. By accessing or using any part of the Services, creating an account, or otherwise indicating your consent to this Agreement, you agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated by reference. If you do not agree to any provision of this Agreement, you may not access or use our Services.
Minimum Age Requirement: You must be at least 18 years old (or the age of majority in your jurisdiction) to access and use the Services. For users under 18, parental or guardian consent is required.
Representation and Warranty: By using the Services, you represent and warrant that you meet these requirements and are capable of entering into a legally binding contract.
Global Accessibility: The Services are operated from the United Kingdom. Although accessible worldwide, it is your responsibility to comply with local laws if they apply to your use of our Services.
Compliance Assurance: Assistemia strives to comply with applicable laws such as GDPR. However, users are responsible for ensuring their use complies with local regulations.
Personal Use: The Services and Site contents are provided primarily for personal, non-commercial use. Any commercial exploitation requires prior written consent from Assistemia.
Commercial Risk: We do not guarantee that the Site or any content is suitable for commercial or business use; if you do use it for business purposes, you do so at your own risk.
Medical Disclaimer: We do not provide medical, health, clinical, legal, financial, or other professional advice. For any medical emergency, dial 999 (in the UK) or your local emergency services.
Informational Use: Our outputs are intended for informational purposes only; always seek professional advice where applicable.
Informational Use Only: Our AI tools and suggestions are for informational purposes only. We make no guarantee regarding accuracy, completeness, or suitability for academic or professional standards. You are solely responsible for evaluating or editing any outputs for your purposes.
Service Modifications: We may update, enhance, or discontinue any part of the Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.
Registration Requirements: Certain features may require registration. You agree to provide accurate, current, and complete information and keep it updated.
Account Recovery: To recover a compromised account, contact us at info@assistemia.com with necessary verification details.
Account Security: You are responsible for safeguarding your account password and for all activities under your account.
Unauthorized Access: Notify us immediately at info@assistemia.com if you suspect unauthorized use.
Account Termination: You may terminate or delete your account at any time by contacting info@assistemia.com. Account deletion requests will be processed within 14 days.
Right to Terminate: We reserve the right to suspend or terminate your account for any reason, including but not limited to violations of these Terms, overdue payments, or fraudulent activities. Severe violations may result in immediate termination without notice.
Scope of Content: "User Content" includes any text, data, images, PDFs, research articles, or other materials you upload or post to the Services.
User Ownership: You retain ownership of your User Content.
License to Assistemia: By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, fully paid-up, transferable license (with the right to sublicense) to use, copy, adapt, modify, distribute, display, store, and analyze your User Content strictly for operating and improving the Services. This license does not extend to marketing or resale purposes.
You represent and warrant that:
Content Restrictions: You must not upload or post any content that is illegal, defamatory, harassing, obscene, promotes violence, or violates privacy or intellectual property rights.
Academic Misconduct: You must not use the Services to engage in academic misconduct, such as plagiarism, cheating, or fraudulent research practices.
Storage Limitations: We may store your User Content temporarily but do not guarantee indefinite storage. User Content will be deleted after 12 months unless required to retain longer for legal reasons. You are advised to keep your own backups in compliance with GDPR data minimization principles.
Plan Options: We may offer subscription-based services (monthly, annual, or otherwise). Fees, billing cycles, and features will be disclosed before purchase.
Plan Modifications: Assistemia reserves the right to modify subscription plans, including pricing and features, with prior notice to subscribers.
Authorization: By subscribing, you authorize Assistemia (or our payment processor) to charge your chosen payment method for recurring subscription fees, applicable taxes, and other charges.
Payment Methods: We accept major credit cards and other payment methods. All payment processing complies with PCI DSS standards to ensure security.
Automatic Renewal: Subscriptions automatically renew unless canceled before the end of the current term.
Disabling Auto-Renewal: Users can disable auto-renewal through their account settings or by contacting info@assistemia.com.
Cancellation Policy: Cancellation takes effect at the end of the billing cycle; no refunds for unused periods unless required by applicable law. In cases of service failure or accidental charges, refunds may be provided at Assistemia's discretion.
Grace Period: A 14-day grace period is provided for late payments. If payment is not received within this period, we may suspend or terminate your access.
Recovery Costs: You are responsible for any recovery costs incurred due to overdue payments.
Refund Eligibility: Refunds are available only in cases where the Services are not delivered as described, subject to Assistemia's discretion and compliance with applicable laws.
Refund Requests: To request a refund, contact us at info@assistemia.com within 30 days of the charge.
Technical Requirements: Certain portions of the Site may be accessible via computers, tablets, or smartphones. You are responsible for obtaining and maintaining the hardware, software, internet access, and other system requirements needed to access and use the Services.
Service Compatibility: We make no guarantee that the Services will be compatible with your devices or network configuration. Assistemia is not liable for any issues arising from incompatibility.
Additional Costs: You are responsible for any data charges, internet fees, or other costs incurred while using the Services. Assistemia is not liable for any third-party fees or costs.
User Responsibility: Users are responsible for maintaining updated software and antivirus protection to safeguard their devices while using the Services.
You agree that you will not:
Ownership: The Site, Services, and associated content (excluding User Content) are owned or licensed by Assistemia.
Rights Reserved: All rights are reserved. No license or rights are granted except as stated in these Terms.
Usage Rights: Subject to your compliance with this Agreement, we grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Services for personal or internal business purposes.
License to Use Feedback: If you submit feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use and implement them without any compensation to you. This license is limited strictly to service improvement and does not extend to commercial exploitation.
Prohibition of Unauthorized Use: You must not use Assistemia's logos, trademarks, or branding without prior written consent. Unauthorized use of trademarks is strictly prohibited.
If you believe content on the Site infringes your copyright, please send a copyright infringement notice with the following information:
Send Notices to:
Assistemia LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Email: info@assistemia.com
Counter-Notice Procedure: Users can submit counter-notices if they believe their content was wrongly removed. This process complies with DMCA requirements and is available upon request.
Users outside the U.S. should follow applicable local copyright laws when reporting infringement.
As-Is Basis: The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
Warranty Disclaimer: We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Informational Use Only: AI-generated content is for informational purposes only. We do not guarantee its accuracy, reliability, or suitability for your intended use. Users must verify content before relying on it academically or professionally.
No Liability: We are not responsible for any delays, interruptions, or failures of the Services due to factors beyond our control, including but not limited to internet outages, server issues, or cyberattacks.
Outcome Disclaimer: We do not guarantee that the Services will result in academic success or professional advancement. Users are responsible for their own academic and professional outcomes.
User Responsibility: Assistemia is not liable for any data breaches or unauthorized access resulting from user negligence in securing their devices or accounts.
To the maximum extent permitted by law, Assistemia and its affiliates, licensors, or service providers are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claim arising out of or relating to the Services will not exceed the greater of:
• Paid Amount: The total amount you paid to Assistemia in the twelve (12) months preceding the event giving rise to the claim.
• Monetary Cap: One Hundred British Pounds (GBP £100).
Some jurisdictions do not allow certain limitations of liability. In such cases, parts of this section may not apply to you, but our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Assistemia, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:
This indemnification obligation applies to all claims whether based on contract, tort, negligence, strict liability, or otherwise.
This Agreement is governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-law principles.
All legal actions related to this Agreement shall be brought exclusively in the courts of England and Wales. You consent to the exclusive jurisdiction and venue of these courts.
Before pursuing legal action, both parties agree to first attempt to resolve any dispute through informal negotiation.
If a dispute cannot be resolved through negotiation, it will be settled by binding arbitration administered by a recognized arbitration service, such as the American Arbitration Association (AAA) or the London Court of International Arbitration (LCIA).
• Arbitration Venue: London, United Kingdom, or an online arbitration platform.
• Language: English.
Individual Claims Only: You may only bring claims on an individual basis.
Waiver of Class Actions: You waive the right to participate in any class action, class-wide arbitration, or other representative actions.
Any claim arising from this Agreement must be filed within one (1) year from the date the claim arose. After this period, the claim will be permanently barred.
For international users, arbitration can be conducted online to accommodate different locations, ensuring accessibility and fairness.
Assistemia shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to:
Any performance timelines will be extended by the duration of such events, and Assistemia will make reasonable efforts to resume performance as soon as possible.
Assistemia will notify users of significant delays or disruptions caused by force majeure events when possible.
We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or for any other reason deemed appropriate by Assistemia.
You may terminate your account at any time by contacting us at info@assistemia.com.
The following provisions will survive termination:
• User Content: Ownership and licensing rights.
• Intellectual Property: Rights pertaining to Assistemia's content.
• Disclaimers and Limitation of Liability: Ongoing protections.
• Indemnification Obligations: Responsibilities for indemnification.
• Dispute Resolution Clauses: Terms governing dispute resolution.
Except for severe violations, a 14-day notice period will be provided before account termination.
By using the Services, you expressly release and discharge Assistemia, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns from any and all claims, demands, damages, liabilities, and expenses arising out of or connected with:
This release does not apply to liability arising from Assistemia's gross negligence or willful misconduct.
Consent: By using our Services, you consent to receive communications from Assistemia electronically (via email, notices on the Site, or other electronic means).
Legal Compliance: You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
Assistemia LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Email: info@assistemia.com
Users may opt out of promotional emails by adjusting their account settings or contacting support, while still receiving essential service communications.
Comprehensive Coverage: This Agreement, along with our Privacy Policy and any additional terms referenced, constitutes the entire agreement between you and Assistemia.
Supersession: It supersedes all prior agreements and understandings, whether oral or written.
Non-Waiver Clause: Our failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other provision.
Effective Waiver: Any waiver must be in writing to be effective.
Severability Clause: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Conflict Resolution: In the event of a conflict between policies, these Terms of Service will prevail.
Right to Modify: We may modify or update these Terms of Service at any time.
Communication of Changes: Material changes will be communicated through the Site or by other reasonable means, such as email notifications.
Acceptance of Changes: Continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.
Disagreement with Changes: If you disagree with any changes, you must stop using the Services within 14 days of the change notice.
If you have any questions or concerns about these Terms of Service, please contact us:
Assistemia LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Website: https://assistemia.com
Email: info@assistemia.com
Last Updated: April 25, 2025
By continuing to access or use the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree, you must immediately discontinue use of the Services.